Testimonials

This project deployed an AI voice agent to manage inbound calls end to end, handling reservations, common questions, and follow ups. This alone freed up two full time employees from phone coverage for the entire day, allowing them to focus on higher value in person and operational work. Call handling time dropped by over 80 percent and missed calls were nearly eliminated.

 

Alongside this, a centralized CRM was implemented to automatically capture every interaction and trigger targeted marketing campaigns based on real customer behavior. This led to higher engagement without manual outreach. Automated social media workflows were also added, ensuring consistent posting and timely updates without staff involvement. Within the first ninety days, the business saw a significant increase in efficiency, better customer retention, and smoother day to day operations without adding headcount.